Payment policy

Last updated on: 13-03-2026

We offer secure and flexible payment methods to make checkout as easy and reliable as possible. All payments are processed through encrypted and secure systems to protect your data.

1. Available Payment Methods

We accept the following payment methods:

1.1. Credit Card & Debit Card

Visa, Mastercard, Maestro, American Express, UnionPay

Payments with credit and debit cards are processed directly through our secure payment gateway.
We support 3D Secure (such as Verified by Visa and Mastercard SecureCode) for extra security.

1.2. Shop Pay

Accelerated checkout option allowing you to securely save your details for future purchases.

1.3. Apple Pay & Google Pay

For fast and secure payments via your mobile device.
Apple Pay available for iOS users, Google Pay for Android users.

1.4 iDeal & Bancontact

For customers in the Netherlands and In Belgium, iDeal (Netherlands) and Bancontact (Belgium) available for a fast and easy checkout.

1.5 BLIK & Transfers24

For customers in Poland, BLIK and Przelewy24 are available for a fast and easy checkout.

2. Frequently Asked Questions about Payments

2.1. Are my payment details processed securely?

Yes, we use SSL encryption and advanced security measures to protect your data. We do not store payment details.

2.2. My payment is declined, what can I do?

Check if your card is still valid and has sufficient balance.
Make sure your billing address matches the address registered with the bank.
Contact your bank or payment provider if the problem persists.

2.3. What currency is used for payments?

All transactions from the Netherlands, Belgium, and Italy are processed in euros (€). All transactions from Poland are processed in Polish zloty (zł). All transactions from the United Kingdom are processed in British Pounds (£).

2.4. Can I cancel my order after payment?

If your order has not yet been shipped, you can cancel it. Please contact us as soon as possible via info@loft31.nl or call us at +31 6 57015411.

3. GDPR and Legal Compliance

We comply with the GDPR and relevant consumer laws in our sales countries. We process your personal data only:

With your consent
For the performance of a contract
To comply with legal obligations
Based on legitimate interest

For more information on how we handle your data, please consult our Privacy policy.